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About this Course

Do you struggle with choosing the right words during a meeting or while writing an email? Is the art of delivering a compelling presentation or networking with others eluding you? Does the inability to manage conflicts or persuade others effectively worry you? If these questions resonate with you, our online course in Business Communication is precisely what you need.

Is this course for you?

Whether you are a new graduate looking to enter the work industry or an early to mid- career professional, looking to improve their communication skills, then this course is ideal for you! The course offers value for people across a variety of industries who seek to build on their verbal and written communication skills. It's perfect for team leaders, managers, entrepreneurs, customer service representatives, freelancers and anyone who wants to communicate more effectively in their workplace. If you aspire to build stronger relationships, express your ideas clearly, and create a positive impact through your communication, then enroll now and master your communication skills in the workplace.

What will you learn?

By the end of this course, you will be able to:

  • Understand the Significance of Communication: Recognize the crucial role of effective communication in both personal and professional spheres.
  • Choose the Right Mode of Communication: Master the art of selecting the most appropriate communication channels based on your audience, context, and purpose.
  • Learn Essential Communication Frameworks: Equip yourself with frameworks that ensure your communication is clear, correct, complete, concise, and professional.
  • Adopt Principles of Effective Workplace Communication: Learn to foster respect, cultivate trust, and encourage dialogue in your professional interactions.
  • Master Verbal Communication: Develop skills to lead meetings, deliver presentations, engage in productive feedback, and practice the art of persuasion and conflict management.
  • Build Your Personal Brand: Enhance your presence in-person and online through strategic impression management.
  • Excel in Written Communication: Learn how to craft effective emails, compelling reports, and winning proposals.
  • Time Duration 4 weeks (2 hours per week)
  • Difficulty level Beginner
  • Learning Mode 100% Online
  • Prerequisites None
  • Language English
  • Self-Paced
  • Full Lifetime Access

Offered By

LUMSx

LUMSx is the center for online learning and professional development at LUMS. It extends LUMS’ excellence in teaching and research beyond its borders by leveraging technology and innovative pedagogy.

ilmX

ilmX is a social enterprise that focuses on digital education and skill enhancement for individuals and organisations. It embodies the commitment to academic excellence and transformative learning, transcending traditional boundaries through advanced technology and access to professional growth opportunities, fostering a community of continuous learners globally.

Instructors

  • lums
    Dr. Shezeen Hemani
    Assistant Professor
    Suleman Dawood School of Business
    LUMS
  • LUMS
    Atif Rahim Khan
    Adjunct Professor
    Suleman Dawood School of Business
    LUMS

Outline

Module 1: Basics of Effective Communication

    In this module, you will discover the fundamentals of communication and its vital role in success. You will also explore various facets and core competencies of effective communication.

  • 21 units
  • 1 hour

Show breakdown

Module 2: Communication in the Professional Context

In this module, you will learn about a variety of communication concerns faced by employees in their workplaces and how these can be tackled through different communication strategies and techniques. You will further get a chance to listen to different industry experts and learn about their expectations for communication in the workplaces in Pakistan.

  • 22 units
  • 1 hour 30 minutes

Show breakdown

Module 3: Verbal Communication in the Workplace

In this module, you will learn how to tackle the challenges and risks of communication across different settings, including virtual and cross-cultural environments. You will also get to study real-life scenarios, reflect on a case study, and learn the art of leadings meetings and delivering impactful presentations. The module will further help you understand the nuances of persuasive conversations, giving and receiving feedback, and conflict management. Lastly, the module will guide you on how you can boost confidence and improve your personal brand online and offline.

  • 46 units
  • 3 hours

Show breakdown

Module 4: Written Communication in the Workplace

In this module, you will explore how to write effective emails, compelling reports, and winning proposals.

  • 26 units
  • 1 hour 30 minutes

Show breakdown

Enrollment Options

Free Plan Verified Plan
Price Free PKR 14,999
ilmX support
Shareable certificate upon completion
Graded assignments and exams
Get Started for Free Get Full Access

Shareable Certificate

Upon completion of the course, you receive a signed certificate from the institute. You can share this certificate in the certifications section of your LinkedIn profile, on printed resumes, CVs, or other documents.

lums

Frequently Asked Questions (FAQs)

This course is designed for anyone who wishes to improve and build on their written and verbal communication skills in a professional setting. The course is suitable for new graduates looking to get employed and early to mid- career professionals across different industries.
This is a self-paced course. The recommended duration to complete the 7 hours of course material in 4 weeks. The course consists of engaging learning materials and interactive activities that will guide you through the course journey.
Yes, you have to watch all the videos to complete this course.
This course is a collaboration between ilmX and LUMSx. LUMSx is the center for online learning and professional development at LUMS. You can check out their website from here.
This course is self-paced, allowing you to learn at your own convenience. However, you will have access to an online discussion forum where you can interact with fellow learners and share insights.
Your progress for the course is always saved in your ilmX account. Whenever you log in again, you will be able to proceed from where you left off.
No, you must watch all the videos and attempt all the assessments to get a course certificate.
You will need to go through all the units and attain a 70% grade in assessments to pass the course and get a certificate.
Yes, you will have continued access to the course materials and resources even after completing the course. This allows you to revisit the content whenever needed and reinforce your understanding of communication techniques.

Instalments

You can purchase this course by paying the amount in two instalments.

  1. Sign up on the ilmX platform from this link.
  2. Next, send an email to support@ilmx.org with the subject "Applying for Instalments". Please mention the course name you are interested in purchasing and your email id that you used to register on the platform.
  3. Our team will get back to you in 48hrs. They will share bank account details and the first instalment amount.
  4. Make the payment and share the bank receipt screenshot in the same email thread.
  5. If the course has a free track then you will be enrolled in that track and given full access to the course once you make the second payment within 30 days.
  6. If the course does not have a free track then you will be given access to the course once you make the second payment within 30 days.

Note: Please make sure to pay the second instalment no later than 30 days.

Student Discount

If you are a student then you can avail 15% discount on this course. If a discount is already running on the course then this discount will be applied on the discounted course price.

  1. Sign up on the ilmX platform from this link.
  2. Next, send an email to support@ilmx.org with the subject "Student Discount". Please mention the course name you are interested in purchasing, your email id that you used to register on the platform, your CNIC, your most recent semester challan fee, and your university/school ID.
  3. Our team will get back to you in 48hrs after confirming your details. They will share bank account details and the discounted amount that you have to pay for the course.
  4. Make the payment and share the bank receipt screenshot in the same email thread.
  5. Within 24hrs of confirmation, our team will enroll you in the course and you will receive an enrollment email.

Note: You can avail this discount even if you have opted for instalment payment method. This discount is not offered during Pre-launch Sale.

LUMS Staff Discount

If you are a member of the LUMS staff you can avail 10% discount on this course. If a discount is already running on the course then this discount will be applied on the discounted course price.

  1. Sign up on the ilmX platform from this link.
  2. Next, send an email to support@ilmx.org with the subject "LUMS Staff Discount". Please mention the course name you are interested in purchasing, your email id that you used to register on the platform, and a picture of your LUMS employee ID card.
  3. Our team will get back to you in 48hrs after confirming your details. They will share bank account details and the discounted amount that you have to pay for the course.
  4. Make the payment and share the bank receipt screenshot in the same email thread.
  5. Within 24hrs of confirmation, our team will enroll you in the course and you will receive an enrolment email.

Note: You can avail this discount even if you have opted for instalment payment method. This discount is offered during Pre-launch Sale.

Please forward any queries to our team on the chat widget or email your query to us at support@ilmx.org. We will only be responding to technical support queries. Content related queries cannot be entertained at the moment.
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